FAQ

Frequently asked questions

9Rupee.in is a digital marketplace where you can buy and sell products easily online. We provide a secure platform for sellers to list products and for buyers to purchase them with ease.

  • Click on the Sign Up button on the homepage.

  • Enter your email, phone number, and other required details.

  • Verify your account via email or OTP, and you’re ready to start buying or selling.

  • Log in to your account and go to “Sell Your Product”.

  • Add product details, images, price, and stock quantity.

  • Submit your listing. Once approved, your product will be visible to buyers.

  • All payments are processed through secure payment gateways.

  • Buyers can pay via UPI, credit/debit cards, net banking, or other supported options.

  • Sellers receive payment after the order is confirmed and delivered (as per our payout schedule).

  • Refunds and returns depend on the seller’s policy.

  • Check the product listing for return/exchange options.

  • Contact the seller or our support team if you face any issues.

  • Yes, we ensure secure transactions and protect your personal information.

  • Sellers are verified, and we monitor the platform for fraudulent activity.

  • Email us at support@9rupee.in

  • Use the Contact Us form on our website.

  • We aim to respond to all queries within 24 hours.

Yes, log in to your account and go to “Profile Settings” to update your name, email, phone number, and address.

  • Maintain high-quality product listings with accurate descriptions and images.

  • Ship products on time and provide excellent customer service.

  • Consistently receive positive reviews and ratings from buyers.

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